Welcome to Elderbridge

We are here to help you manage your loan. Get in touch today for answers to any query you might have about repaying your loan.

Enquiries

Got a query about your loan?

Call us on 0345 650 6237
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 1pm

For other ways to contact us please
click here

Contact Us

When you call us, please ensure you have your reference number to hand so we can help you with your query much quicker.

If you have a general enquiry and your account is up to date:

You can call us on 0345 650 6237
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 1pm
Or you can email us at: customer.services@elderbridge.co.uk
N.B. We are unable to respond via email for security reasons.

If you are behind on your payments and you have a query:

You can call us on 0345 650 6238
Monday to Thursday: 8am to 8pm
Friday: 8am to 6pm
Saturday: 9am to 2pm
Or you can email us at: arrears.management@elderbridge.co.uk
N.B. We are unable to respond via email for security reasons.

Alternatively, you can write to us:

Elderbridge Ltd. PO BOX 908 Newport, NP20 9NX

Our fax number is:

0345 650 6217

Please ensure you write your reference number on all correspondence.